Return/Exchange Policy
AidBrace Return & Exchange Policy:
Our risk free, 30-Day Money Back Guarantee allows you to see if our products are right for you. If you're not completely satisfied with our product, please return it back to us for a full refund.
Things to Keep in Mind:
- Product must be unused and must include all original packaging and parts. If the product appears to be used or unclean, we will not be able to issue a refund
- You will be responsible for paying the cost of the return shipping
- Return/ Exchanges must be received 45 days of your original order date. Returns received after that time will not be eligible for a refund.
- We will not be able to send a return item back to you if it does not meet the requirements above. Please contact us before you mail the item back for a refund.
How To Return an Item
Email us: info(at)aidbrace.com with [Order Number]
Your order number can be found on your order confirmation or shipping confirmation email.