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Return/Exchange Policy

AidBrace Return & Exchange Policy:

Our risk free, 30-Day Money Back Guarantee allows you to see if our products are right for you. If you're not completely satisfied with our product, please return it back to us for a full refund.

Things to Keep in Mind:

  • Product must be unused and must include all original packaging and parts. If the product appears to be used or unclean, we will not be able to issue a refund
  • You will be responsible for paying the cost of the return shipping
  • Return/ Exchanges must be received 45 days of your original order date. Returns received after that time will not be eligible for a refund.
  • We will not be able to send a return item back to you if it does not meet the requirements above. Please contact us before you mail the item back for a refund.

 

How To Return an Item

Email us: info(at)aidbrace.com with [Order Number]

Your order number can be found on your order confirmation or shipping confirmation email.